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To whom this may concern:

CRN is a very different company than any other currently in the debt relief industry. Due to the nature of our industry, we are often found to be in a
position to point these differences out. It has been our experience that it is
well worth the time and energy to openly describe who we are and what we
do, in contrast to the typical debt relief company. The purpose of publishing
this is so that those with whom we interface, on behalf of our membership,
can get to know us better. We at CRN, like many of you, are critical of our
industry.

Please note the following:

CRN does not:

• We do not interrupt in any way, shape or form, a creditor's ability to communicate directly with a CRN member. This is an ill-advised, yet normal practice in the industry. Quite to the contrary, we encourage members communicate directly with creditors or their assignees.
• We do not now, nor have we ever, escrowed funds for consumers either through a trust account, special purpose fund or through an arm's length 3rd party provider. We do not make or remit payments to creditors in any way, shape or form, on behalf of members.
• We do not now, nor have we ever, participated in fair share contributions with creditors.
• We do not enroll consumers into Debt Management Plans. Due to the current problems throughout the economy and financial industry, many creditors make direct offers to consumers that do not require the involvement of an outside 3rd party sponsored DMP. This results in a much faster and cost effective solution for both the consumer and creditor. Our members are made aware of this. Most companies in our industry do not disclose this. Their models rely on collecting fees for settlement (in some cases-whether they negotiate or not), or the income from active plan management.
• CRN does not favor one creditor over another. What we do favor is; The Math! Each creditor has developed their own policies, and timing, of different methods for resolving an account. Whether hardship, liquidation, or settlement is the preferred option on a specific file, these policies and trends are what has, and will continue to; drive the individualized plan of action for each CRN member. Whether working directly with each of your internal recovery departments, or outsourced pre/post charge off assignees, the condition of a CRN member, and the present trends, will dictate the type and speed with which, successful arrangements can be structured and fulfilled.
• CRN does no paid advertising. We rely on word of mouth and organic exposure.

CRN does:

• Offer an alternative for consumers seeking to avoid Bankruptcy.
• CRN provides each member educational material and access to our professional staff. This program is designed with both the debtor and creditor in mind. Each member works one on one with the same specialist throughout their membership with CRN. We get to know our members individually and assist with tailoring strategies that fit their particular circumstances and hardships. Each members experience can vary dramatically based on their personal financial condition. We have members that work with CRN for as little as a few weeks to a few years.
• We encourage consumers to work directly with their creditors. By working directly with the creditors, and or assignees, members are able to apply the fees normally associated with these services to their debt.
• CRN members work directly with their original creditors whenever possible. This provides for a better recovery rate as creditors are not commissioning assignees or liquidating nonperforming accounts at current basement pricing.
• CRN offers a guarantee to consumers. We recognize, as should everyone in our view, that there are times where consumers are better served by a professional mediating on their behalf. If a consumer elects for us to contact their creditors and assist in mediating arrangements with which they can be successful, we do. CRN members review each and every offer on creditor/collector letterhead and then approve and fund, or reject them.
• When we perform any direct service for consumers, we charge a small % of savings. It is a fee model based on success. The fee, where applicable, is anticipated only when a member's creditor obligations are met. CRN does not collect this fee in 20 states.

CRN recognizes the pitfalls, drawbacks, overpriced and outright scam nature of many programs offered to consumers across America struggling with debt. In the current economy it is more important than ever before that a consumer be educated on all of their legitimate options and be provided with the opportunity to make informed decisions. We provide that opportunity.

Our commitment to CRN members is our first priority. A byproduct of this is the opportunity for CRN to develop open, honest, and ethical communication with creditors. By extension, our commitment to our membership is a commitment to you.

We look forward to the opportunity of working directly with your organization while serving the needs of our members.

Communication regarding creditor/collector relations should be directed to:

Dean Gerhart
740-848-4021 ext. 21
Dean@consumerrecoverynetwork.com
CRN Co-Founder

Michael Bovee
208-265-9994
Michael@consumerrecoverynetwork.com
CRN President